Park Avenue Baker Street

The highlights of the stay were the location and the staff. Every staff member was cheerful, helpful and polite. Nothing we asked of them was too much for them. Our room was on the third floor, so involved climbing three floors from the reception. But a young man carried up our bags for us, with a smile on his face and impeccable manners. The reception staff were also glad to provide helpful information at any time. And the staff in the restaurant made the breakfasts very enjoyable. The young man remembered our preferences, and promptly brought us two teapots of hot water for our tea each day. So they did everything they could to make our 7-day stay pleasant, and that was much appreciated by us and made all the difference.

Nice clean and modern rooms. This hotel was booked as an extra night in London and we didn’t really have any expectations apart from reviews we read. I can’t say i agree in the negative ones. We felt the staff was absolutely fantastic polite and very nice. We had a room on the opposite side of the road in a refurbished building. Even with a bit of a climb up 3 floors we were pretty impressed by the standard of the rooms. The staff even carried the bags up for us a big bonus. Very comfortable stay

The whole stay was very good. We arrived very early, so the staff kept our bags whilst we waited to checkin and we went for a walk. They allowed us to checkin earlier, which ment we could spend more of the day doing whatever we wanted. There was no lift, but the staff took our luggages to the bedroom. We asked for a cot for our baby, and the staff installed it in our bedroom as soon as we got the room. Everyone was very friendly and the room was a great size, with very good conditions and in an excellent location. We never took the tube, we've walked everywhere.

Service and staff were excellent. They kept our luggage both before check in and after check out which was a real help. We were also able to check in a bit early as a room was ready.Breakfast was good and everything needed was provided in the room which had a very good standard of cleanliness.

As always, my stay at this hotel was absolutely amazing. It’s one of those rare places that never disappoints, no matter how many times you return. The rooms are clean, comfortable, and welcoming, but what really makes this hotel stand out is the staff. They are, without a doubt, the most friendly and helpful team I’ve ever encountered. From check-in to check-out, they go above and beyond to make sure everything is perfect. It’s that genuine warmth and care that keeps me coming back. Can’t recommend this place enough – already looking forward to my next visit!